What teams learn
- How to define an agent's job-to-be-done and boundaries
- Conversation design: intents, prompts, and error handling
- Guardrails: what data is allowed, what requires review, what to refuse
- Testing: example-driven evaluation and failure modes
- Rollout planning: where it fits, who owns it, and how to monitor responsibly
What this workshop does not include
- Building and deploying a production agent for you
- Ongoing management, monitoring, or adoption programs
- Guaranteed outcomes—teams learn design and testing patterns
Common questions
Copilot Studio requires a separate add-on license. Confirm your access before booking — or start with a Roadmap session to determine if Copilot Studio is the right investment for your team.
The workshop is educational — you'll design, plan, and prototype agent logic, but production-ready agents are not built and deployed during the session. Your team leaves with the knowledge to build and own them internally.
Copilot Studio is a low-code platform and this workshop is designed for non-developer teams who want to own and maintain their own agents. Some basic comfort with Microsoft 365 tools is helpful but coding is not required.
Responsible agent design means clear scope boundaries, human review checkpoints, graceful failure handling, and knowing when the agent should stop and escalate. These aren't optional extras — they're built into the workshop curriculum.
Want to learn Copilot Studio agent building safely?
Share your use case (internal FAQ, intake triage, SOP guidance) and who would own the agent internally.