What teams learn
- How to define an agent's job-to-be-done and boundaries
- Conversation design: intents, prompts, and error handling
- Guardrails: what data is allowed, what requires review, what to refuse
- Testing: example-driven evaluation and failure modes
- Rollout planning: where it fits, who owns it, and how to monitor responsibly
What this workshop does not include
- Building and deploying a production agent for you
- Ongoing management, monitoring, or adoption programs
- Guaranteed outcomes—teams learn design and testing patterns
Want to learn Copilot Studio agent building safely?
Share your use case (internal FAQ, intake triage, SOP guidance) and who would own the agent internally.